Solutions and Services

As computer support providers for small business and home users we provide a wide range of services.

• Onsite computer support, service, and repair
• Computer Network (LAN) design, installation, and support
• Computer Network Security
• Wired and Wireless LANs
• Computer Sales
• Computer Training
• Computer production, publications, and digital imaging

Our network engineer specializes in Design, Installation, and Maintenance of Windows and Novell networks. We can design and install a system from the LAN wiring up to workstations, servers, router and firewall. We can provide 100% of the support for that network or we can partner with your corporate IT department to provide onsite support for a remote location.

But a computer network is so much more than wires, computers, and hardware. System's Integration is paramount. We're particularly adept at working with applications vendors providing the underlying solid, reliable, fault tolerant network infrastructure that enables your applications software to function at its best. We will recommend and install network security software and procedures to protect your business from viruses, spyware, and hackers. Our fault tolerance and disaster recovery plans include Uninterruptible Power Supplies (UPS), regular backups, and redundant systems. Given the inevitability of a system failure we plan for it with systems and procedures that allow you to recover with minimal interruption of business.

Our Computer Technician follows the same philosophy for standalone desktop and laptop computers by building reliability into your system. We can do hardware and software installation, upgrades and repair. We have expert knowledge of Microsoft Windows operating systems from as far back as DOS up to the current version of Microsoft Windows XP. We can troubleshoot problems and install patches and fixes. We offer a very effective and popular computer "tune up" service that includes applying patches, scanning and removing viruses, scanning and removing spyware/adware/malware, running utilities to correct Windows registry errors, and optimizing your hard drive. We have an extensive range of test software and tools that allow us to troubleshoot, test, and do performance testing on computer hardware, network wiring, and software.

Double Diamond Technologies also offers the services of a Production and Training Specialist. This Specialist is masters educated and has 20 years experience teaching technology. Production and training services include custom on site training, business production such as publications and documents, and digital imaging.

For all Grand County's business and home computer support and networking needs, please call Double Diamond Technologies!